Shevington Surgery

Lines open 8:00am – 6:30pm Mon to Fri
Out of hours call NHS 111

DNA Policy – Missed Appointments

Due to the number of patients failing to attend appointments, it may be that you are not be able to see the doctor on the day that you wish to.

In an attempt to try and resolve this, the practice has developed the following policy.

If you fail to attend 1 appointment without informing us, we will write to you asking if there are any specific problems preventing you from letting us know.

If you repeatedly fail to attend for 3 appointments in a 12 month period, you may be removed from the practice list and have to find an alternative gp practice.

Please help us by cancelling any unwanted appointments

Date published: 20th August, 2020
Date last updated: 20th August, 2020